Guest Experience Associate, Front of House

Flyway Brewing LLC; Fayetteville (AR); On-site; USD 17,000 - 22,000; Full time

Job summary

Flyway Brewing LLC in Fayetteville, AR is seeking a Front of House Employee to create a welcoming atmosphere and ensure a positive guest experience. You will greet guests, take orders, handle payments, and keep the dining area clean while maintaining health and safety standards.

The role requires strong customer service skills, clear communication, and the ability to work well in a team across various shifts, including mornings, evenings, weekends, and holidays.

Qualifications

• Customer-facing experience in hospitality or retail.
• Excellent verbal communication.
• Ability to handle orders accurately under pressure.
• Teamwork and positive attitude.
• Flexible shifts including mornings, evenings, weekends and holidays.
• Standing for long periods and moving quickly.

Responsibilities

• Greet guests and provide menus, answer questions about food and beverages.
• Take orders accurately and process payments via POS.
• Deliver food and drinks to tables in a timely manner.
• Maintain dining area cleanliness and safety standards.
• Resolve customer issues diplomatically to protect the venue's reputation.

Skills

Customer service

Communication

Efficiency

Teamwork

Flexibility

Physical stamina

Health and safety awareness

Job description

Flyway Brewing LLC in Fayetteville, AR is seeking a Front of House Employee to create a welcoming atmosphere and ensure a positive guest experience. You will greet guests, take orders, handle payments, and keep the dining area clean while maintaining health and safety standards.

The role requires strong customer service skills, clear communication, and the ability to work well in a team across various shifts, including mornings, evenings, weekends, and holidays.