Guest Experience Associate — Front Desk

Topgolf Payroll Services; Ohio; On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Competitive wages

Benefits package

Flexible shifts

Free game play perks

Career growth

Job summary

Topgolf is hiring for a variety of hourly roles in a fast-paced, fun-focused environment. You’ll welcome players, manage check-ins and reservations, share information on current promotions, and help guests enjoy their Topgolf experience to the fullest.

Roles emphasize a positive attitude, teamwork, and guest-first service, with safety and sanitation standards shaping daily tasks. A playful, energetic culture supports career growth within the company.

Qualifications

• A Positive Attitude – upbeat and customer-focused.
• Teamwork is essential in a fast-paced environment.
• Player-focused approach to ensuring great guest experiences.
• Adaptability to shift types and busy periods.
• Hospitality or entertainment background is a plus, not required.

Responsibilities

• Greet and assist players with check-in and reservations, ensuring they have what they need to start their Topgolf experience.
• Provide information about venue, promotions, and gameplay to enhance visits.
• Assist with golf clubs and equipment so players have the right gear for a great time.
• Keep the venue clean, organized and inviting, including retail areas.
• Follow safety and sanitation standards to ensure a safe guest environment.

Skills

Positive attitude

Teamwork

Player focus

Adaptability

Hospitality experience

Job description

Topgolf is hiring for a variety of hourly roles in a fast-paced, fun-focused environment. You’ll welcome players, manage check-ins and reservations, share information on current promotions, and help guests enjoy their Topgolf experience to the fullest.

Roles emphasize a positive attitude, teamwork, and guest-first service, with safety and sanitation standards shaping daily tasks. A playful, energetic culture supports career growth within the company.