Guest Experience Associate: Flexible Shifts (Golf & Entertainment)

Topgolf

Virginia Beach (VA)

On-site

USD 15,000 - 21,000

Full time

4 days ago

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Benefits offered by this job

Health benefits

Dental coverage

Vision insurance

401(k) match

Paid time off

Mental well-being platform

Free game play

Discounted food

Weekly meals

Job summary

Topgolf in the United States is seeking a Golf Service Associate to welcome players, assist with check-in and reservations, and provide detailed information on gameplay and promotions. You will help with golf clubs and equipment, keep the venue clean, and guide guests with recommendations to enhance their visit.

The role emphasizes a positive attitude, teamwork, and the ability to thrive in a high-energy setting.

Qualifications

Attitude and teamwork essential for fast-paced hospitality environments.
Customer-focused mindset with a passion for guest experience.
Ability to engage players and explain venue offerings clearly.
Comfort working in a popular, high-traffic environment.
Experience in hospitality or entertainment is a plus, not a requirement.

Responsibilities

Welcome and assist players with check-in and reservations, ensuring a great Topgolf experience.
Provide detailed information about the venue, gameplay, and current promotions.
Assist with golf clubs and equipment to ensure players have the right gear.
Keep the venue clean, organized and inviting; guide guests with recommendations.
Adhere to safety and sanitation standards to maintain a safe environment.