Guest Experience Associate - Free Movies & Growth

US001 Cinemark USA, Inc.

Monaca (Beaver County)

On-site

USD 15,000 - 18,000

Part time

5 days ago
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Benefits offered by this job

Employee Discount
401(k) Matching*
Growth Opportunities
Education Assistance*
Health Benefits*
Parental Leave*
Paid Time Off*
Daily Pay*
Free Movies*

Job summary

Cinemark USA, Inc. is seeking Team Members to create a welcoming guest experience in our theater. You will operate the POS system, verify tickets, and assist Guests with pricing, show information, and special events.

This role involves high-quality guest service, teamwork, and adherence to safety and food handling standards. Roles may include Usher, Box Office, or Concession tasks as staffing needs require.

Qualifications

  • Experience in customer service environments.
  • Ability to handle cash and POS transactions accurately.
  • Strong communication with guests and team members.

Responsibilities

  • Greets Guests with a smile in a timely and professional manner.
  • Operates Cinemark’s POS system for all transactions completed on assigned register.
  • Verifies tickets at podium and directs Guests to an auditorium.
  • Provides pricing, movie, specialty event, and general theatre information.
  • Responds to phone calls and questions from Guests in a professional manner.
  • Maintains theatre cleanliness and reports safety or security concerns.
  • Assists with opening and closing duties as assigned.

Skills

Customer service
Cash handling
English communication
Teamwork

Tools

POS system

Job description

Cinemark USA, Inc. is seeking Team Members to create a welcoming guest experience in our theater. You will operate the POS system, verify tickets, and assist Guests with pricing, show information, and special events.

This role involves high-quality guest service, teamwork, and adherence to safety and food handling standards. Roles may include Usher, Box Office, or Concession tasks as staffing needs require.

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