Guest Experience Associate — Flexible Shifts (Retail & Food)

Royal Farms; Front Royal (VA); On-site; USD 19,000 - 26,000; Full time

Job summary

Royal Farms in Front Royal, VA is seeking a Customer Service Associate to support store leadership by handling food service, POS transactions, and general upkeep. You will greet customers, answer questions, and provide efficient, friendly service to uphold the brand standard.

This role requires strong communication, the ability to multitask in a fast-paced environment, and adherence to safety procedures. Prior experience in food service is a plus; flexibility to work varied shifts is expected.

Qualifications

• Must be at least 16 years old.
• Must have strong communication and customer service skills.
• Must demonstrate the ability to work both independently and as part of a team.
• Must be able to multitask effectively in a fast-paced environment.
• Must learn and follow Royal Farms safety processes and procedures.

Responsibilities

• Greet and assist customers, provide product knowledge, upsell where appropriate.
• Operate the register and handle payments, including fuel and gift card transactions.
• Prepare made-to-order food/beverage items per recipes and maintain quality and speed of service.
• Restock and rotate merchandise, check expiration codes, and maintain cleanliness.
• Follow safety, security, and SOPs; report unsafe conditions to leadership.

Skills

Communication skills

Customer service

Teamwork

Multitasking

Flexibility

Job description

Royal Farms in Front Royal, VA is seeking a Customer Service Associate to support store leadership by handling food service, POS transactions, and general upkeep. You will greet customers, answer questions, and provide efficient, friendly service to uphold the brand standard.

This role requires strong communication, the ability to multitask in a fast-paced environment, and adherence to safety procedures. Prior experience in food service is a plus; flexibility to work varied shifts is expected.