Guest Experience Associate – Flexible Hours, Fast-Paced

Harri; Albany (GA); On-site; USD 16,000 - 23,000; Full time

Benefits offered by this job

Medical/Rx

HSA with Employer Contribution

Dental

Vision

Life & Disability

Hospital Indemnity

Critical Illness

Accident

401(k) with 4% Employer Safe-Harbor

Job summary

Steak ’n Shake is hiring a Team Member in the United States. Earn up to $14 per hour with market-leading wages and exclusive bonus pay options. The role focuses on guest service, order accuracy, and delivering a warm, engaging dining experience.

Employees receive comprehensive benefits, including health coverage, HSA, dental, vision, and a 401(k) with employer match, plus perks like flexible scheduling and Next Day Pay. Training is provided to support growth and customer satisfaction.

Qualifications

• Strong customer service and friendly communication.
• Ability to stand for long periods and lift up to 50 lbs.
• Flexible schedule and reliability for shifts.

Responsibilities

• Greet every guest with a genuine smile.
• Take orders accurately and efficiently (including kiosk assistance).
• Create and maintain friendly eye contact and warm interactions.
• Work with the team to keep service fast and friendly.
• Follow brand standards for food safety, cleanliness, and dress code.

Skills

Customer service

Reliability

Teamwork

Communication

Tools

POS / kiosk assistance

Job description

Steak ’n Shake is hiring a Team Member in the United States. Earn up to $14 per hour with market-leading wages and exclusive bonus pay options. The role focuses on guest service, order accuracy, and delivering a warm, engaging dining experience.

Employees receive comprehensive benefits, including health coverage, HSA, dental, vision, and a 401(k) with employer match, plus perks like flexible scheduling and Next Day Pay. Training is provided to support growth and customer satisfaction.