Guest Experience Associate - Flexible 2nd Shift PT

Suburban Inns; Holland (MI); On-site; USD 17,047 - 24,280; Part time

Benefits offered by this job

Employee and Friends & Family hotel and restaurant discounts

Earned Paid Time Off for ALL Team Members

Insurance (health, vision, dental, life) for full-time Team Members

Flexible schedules

Holiday Pay

8 hours of paid volunteer time per year

Advancement opportunities

Monetary recognition program

Monetary referral program

100% paid maternity/paternity or adoption leave for those who qualify for FMLA

Employee Assistance Program (EAP) through Pine Rest

Job summary

Suburban Inns is seeking a part-time Guest Service Representative in Holland, Michigan. This dynamic role requires excellent customer service skills and sales techniques to ensure guest satisfaction. Responsibilities include greeting guests, handling requests, performing administrative tasks, and maintaining communication with all hotel departments. Candidates must possess a high school diploma or equivalent experience. The starting wage is $15/hour based on experience, and positions can serve as paid internships. Join Suburban Inns for career advancement opportunities!

Qualifications

• Ability to interpret/extract information and/or perform arithmetic functions.
• Basic computer knowledge and record keeping.
• CPR Training (may be completed upon hire).

Responsibilities

• Provide strong sales techniques and excellent guest service.
• Greet all guests in a friendly manner and make personal connections.
• Sell the property according to sales standards.

Skills

Good communication skills

Customer service

Sales techniques

Education

High school diploma or equivalent

Job description

Suburban Inns is seeking a part-time Guest Service Representative in Holland, Michigan. This dynamic role requires excellent customer service skills and sales techniques to ensure guest satisfaction. Responsibilities include greeting guests, handling requests, performing administrative tasks, and maintaining communication with all hotel departments. Candidates must possess a high school diploma or equivalent experience. The starting wage is $15/hour based on experience, and positions can serve as paid internships. Join Suburban Inns for career advancement opportunities!