Guest Experience Associate | Fast-Paced, Welcoming Check-In

Topgolf International; Renton, Northern (WA, KY); Hybrid; USD 29,000 - 33,000; Full time

Benefits offered by this job

Free play

Discounted meals

Health benefits

401(k) match

Job summary

Topgolf is hiring a Guest Services Associate in Renton, WA. You’ll greet guests, check them in, explain the game, and guide them to their bay for a great visit. You’ll upsell memberships and retail items while handling cash accurately and keeping a warm, welcoming demeanor.

This role requires a fast-paced, high-energy approach, flexible evenings, weekends, and holidays, and a commitment to delivering outstanding guest experiences in a vibrant entertainment venue.

Qualifications

• Experience helping guests in a fast-paced venue.
• Ability to explain game rules and bay layout clearly.
• Experience handling cash and transactions accurately.

Responsibilities

• Welcome every guest with warmth and enthusiasm.
• Check guests in quickly using the bay system.
• Assist guests with golf clubs and equipment.
• Explain the game and venue rules clearly.

Skills

Guest-facing experience

Customer service

Education

High school diploma

Job description

Topgolf is hiring a Guest Services Associate in Renton, WA. You’ll greet guests, check them in, explain the game, and guide them to their bay for a great visit. You’ll upsell memberships and retail items while handling cash accurately and keeping a warm, welcoming demeanor.

This role requires a fast-paced, high-energy approach, flexible evenings, weekends, and holidays, and a commitment to delivering outstanding guest experiences in a vibrant entertainment venue.