Guest Experience Ambassador

Topgolf; El Segundo (CA); On-site; USD 23,000 - 30,000; Full time

Benefits offered by this job

Health, dental, vision

401(k) with match

Paid time off

Free game play

Discounted food & retail

Weekly Playmaker meals

Job summary

Topgolf in El Segundo, CA seeks friendly Golf Service Associates to welcome players, assist with check-in, and support their visit. You’ll share information about promotions, help with clubs, and keep areas tidy to ensure a safe, enjoyable experience for all guests.

The role emphasizes teamwork, guest-first attitude, and the ability to thrive in a fast-paced, entertaining environment. Competitive hourly pay with tips and benefits are available for eligible team members.

Qualifications

• A Positive Attitude – being upbeat enhances the guest experience.
• One Team Mentality – work well with colleagues to deliver great service.
• Player Focus – prioritize our Players' experience.
• Ability to Thrive in a busy, high-volume environment.
• Previous experience in Hospitality or Entertainment is a plus, not a must.

Responsibilities

• Welcome and assist players with check-in and reservations.
• Explain venue info, promotions, and help players enjoy their visit.
• Assist with golf clubs and equipment to ensure a great time.
• Keep the venue clean, organized, and inviting for guests.
• Uphold safety and sanitation standards across guest services.

Skills

Positive attitude

Team player

Customer focus

Calm under pressure

Hospitality experience

Job description

Topgolf in El Segundo, CA seeks friendly Golf Service Associates to welcome players, assist with check-in, and support their visit. You’ll share information about promotions, help with clubs, and keep areas tidy to ensure a safe, enjoyable experience for all guests.

The role emphasizes teamwork, guest-first attitude, and the ability to thrive in a fast-paced, entertaining environment. Competitive hourly pay with tips and benefits are available for eligible team members.