Customer Service Associate — Weekend & Evening Shifts

Clark Holdings, Inc. / Tim Hortons; Village of Corfu (NY); Presencial; USD 18.000 - 23.000; Jornada completa

Descripción de la vacante

Tim Hortons in Pembroke, NY is seeking friendly, energetic team members for full-time and part-time shifts. You will welcome guests, take orders, prepare beverages and food, and keep dining areas clean while delivering fast, accurate service.

The role emphasizes guest satisfaction, teamwork, and safety in a busy quick-service environment. Responsibilities include processing orders, maintaining cleanliness, and following SOPs to ensure accuracy.

Formación

• Excellent customer service skills with a friendly and welcoming attitude.
• Ability to work in a fast-paced environment with a sense of urgency.
• Strong communication and interpersonal skills.
• Ability to work on a team and with multiple employees.
• Attention to detail and ability to accurately process orders.
• Willingness to assist with training new employees.

Responsabilidades

• Create a positive first impression by maintaining a clean and inviting dining room, parking lot, and wearing proper attire.
• Ensure coffee and products are always fresh and accurate by following procedures.
• Deliver exceptional customer service through a friendly attitude, attentive behavior, and product knowledge.
• Follow the S.E.T. Principles: Smile, Eye Contact, Thank You.
• Greet customers promptly and warmly at the front counter and drive-thru.
• Maintain speed of service targets by working efficiently.

Conocimientos

Customer service

Communication

Team player

Multitasking

Descripción del empleo

Tim Hortons in Pembroke, NY is seeking friendly, energetic team members for full-time and part-time shifts. You will welcome guests, take orders, prepare beverages and food, and keep dining areas clean while delivering fast, accurate service.

The role emphasizes guest satisfaction, teamwork, and safety in a busy quick-service environment. Responsibilities include processing orders, maintaining cleanliness, and following SOPs to ensure accuracy.