Guest Experience Associate – Bowling & Front Desk

Bowlero; Littleton (CO); On-site; USD 23,000 - 25,000; Full time

Benefits offered by this job

Free Bowling!

$1 Arcade Play

20% off Events

50% off Food & Beverages

Job summary

Lucky Strike Entertainment, formerly Bowlero Corp, is seeking a Greeter/Counter Desk Attendant in Littleton to greet guests, manage the waitlist, ring sales, and prep for leagues.

You’ll be the first friendly face, answer calls, handle the POS system and equipment, and provide basic bowling instruction; 18+ age is required to serve alcohol where applicable. Competitive pay and benefits accompany the role.

Qualifications

• HS Diploma or equivalent restaurant/hospitality experience (Optional).
• Proven success in school/previous job experience.
• Excellent telephone etiquette.
• Must meet the minimum age required by state law to serve alcohol.

Responsibilities

• Be friendly and inviting to our guests in person and over the phone.
• Manage the waitlist.
• Track availability and assign lanes, shoes & other equipment.
• Prepare for leagues.
• Ring sales at the counter and follow our cash control procedures.
• Promptly notify our mechanics of any pinspotter/pinsetter malfunctions and log these issues.
• Assist our guests with basic bowling instruction (no, you don’t need to show them your trick shots, just the essentials).
• Operate our POS system, central panel, computers, and P/A system.

Skills

Excellent telephone etiquette

Friendly and inviting demeanor

Education

HS Diploma or equivalent restaurant/hospitality experience (Optional)

Job description

Lucky Strike Entertainment, formerly Bowlero Corp, is seeking a Greeter/Counter Desk Attendant in Littleton to greet guests, manage the waitlist, ring sales, and prep for leagues.

You’ll be the first friendly face, answer calls, handle the POS system and equipment, and provide basic bowling instruction; 18+ age is required to serve alcohol where applicable. Competitive pay and benefits accompany the role.