Guest Experience Associate — Bakery & Café

finger lickin'; Florida; On-site; USD 32,000 - 42,000; Full time

Job summary

Finger Lickin' in Florida is seeking a Customer Service Associate to help customers by providing product and service information and expediting orders. Join our family-run Jamaican bakery and restaurant known for daily made products.

You will handle customer inquiries and complaints, deliver prompt, efficient service, troubleshoot product issues, maintain a clean environment, and develop and maintain a knowledge base of the products and services.

Qualifications

• Previous experience in customer service, sales, or related fields is a plus.
• Ability to build rapport with customers.
• Ability to prioritize and multitask.
• Positive and professional demeanor.
• Excellent written and verbal communication skills.

Responsibilities

• Handle customer inquiries and complaints.
• Deliver prompt efficient service.
• Troubleshoot and resolve product issues and concerns.
• Maintain a clean environment.
• Develop and maintain a knowledge base of the products and services.

Skills

Customer service

Sales experience

Rapport building

Multitasking

Communication skills

Job description

Finger Lickin' in Florida is seeking a Customer Service Associate to help customers by providing product and service information and expediting orders. Join our family-run Jamaican bakery and restaurant known for daily made products.

You will handle customer inquiries and complaints, deliver prompt, efficient service, troubleshoot product issues, maintain a clean environment, and develop and maintain a knowledge base of the products and services.