Guest Experience Associate

Dollar Tree, Inc.; West Des Moines (IA); On-site; USD 30,000 - 36,000; Part time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Pharmacy Benefits

Employee Assistance Program

Retirement Plans

Educational Assistance

Job summary

Dollar Tree Stores INC in West Des Moines, IA is seeking a Customer Service Associate to deliver a great shopping experience for every customer. You will assist customers, handle sales transactions at the register, stock replenishment, and keep the store clean and welcoming.

We value friendly, professional interactions, reliability, and the ability to lift and move merchandise as part of daily duties. This part‑time role offers perks and opportunities within a nationwide retailer.

Qualifications

• High school diploma or equivalent preferred.
• Prior customer service experience in retail, hotel, restaurant, grocery, or drug store preferred.
• Ability to follow instructions and interpret operational documents.
• Must be able to lift 30–50 lbs. and perform frequent walking, standing, bending, kneeling, and lifting.
• Excellent customer service and relationship management skills.
• Strong organizational and communication skills.
• Strong problem-solving and decision-making skills.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions at the cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked and recover merchandise.
• Receive merchandise and stock replenishment per productivity standards.
• Ensure a positive, safe, and respectful environment with staff and customers.
• Maintain store cleanliness including bathrooms, floors, and trash.
• Other duties as assigned.

Skills

Customer service

Communication

Organization

Problem solving

Physical stamina

Following instructions

Retail experience

Cash handling

Education

High school diploma or equivalent

Tools

Cash Register

Job description

Dollar Tree Stores INC in West Des Moines, IA is seeking a Customer Service Associate to deliver a great shopping experience for every customer. You will assist customers, handle sales transactions at the register, stock replenishment, and keep the store clean and welcoming.

We value friendly, professional interactions, reliability, and the ability to lift and move merchandise as part of daily duties. This part‑time role offers perks and opportunities within a nationwide retailer.