Guest Experience Associate

Baskin-Robbins; Tennessee; On-site; USD 17,000 - 21,000; Full time

Job summary

Baskin-Robbins is hiring crew members for its Tennessee location. You will contribute to customer-focused service, follow established recipes, maintain cleanliness, and support daily restaurant operations on a fast-paced team.

Responsibilities include upholding brand standards, assisting guests, and working with teammates to ensure a positive guest experience. Must be reliable, punctual, and able to learn procedures quickly.

Qualifications

• Must be able to fluently speak/read English.
• Capable of counting money and making change.
• Able to operate restaurant equipment.

Responsibilities

• Team Environment: communicate with teammates, be respectful, arrive on time and prepared.
• Operations Excellence for Guest Satisfaction: ensure guests are highly satisfied, follow brand standards, keep areas clean.
• Profitability: follow cash handling procedures and safety policies, support marketing initiatives.

Skills

Fluent English

Money handling

Equipment operation

Job description

Baskin-Robbins is hiring crew members for its Tennessee location. You will contribute to customer-focused service, follow established recipes, maintain cleanliness, and support daily restaurant operations on a fast-paced team.

Responsibilities include upholding brand standards, assisting guests, and working with teammates to ensure a positive guest experience. Must be reliable, punctual, and able to learn procedures quickly.