Guest Experience Associate

The TJX Companies, Inc.; Pasadena (CA); On-site; USD 26,000 - 27,000; Full time

Job summary

Marshalls at USA Marshalls Store 0208 in Pasadena, CA is seeking team members to deliver exceptional customer service in a fast-paced retail environment. You will assist customers, process transactions, and help keep the sales floor clean and organized.

We value excellent communication, flexibility, and the ability to multi-task. Retail experience is a plus; competitive hourly pay and a broad benefits package are offered as part of joining the TJX family.

Qualifications

• Possesses excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond appropriately to changes in direction or unexpected situations.
• Capable of lifting heavy objects with or without reasonable accommodation.
• Works effectively with peers and supervisors.
• Retail customer experience preferred.

Responsibilities

• Engage with customers to deliver a highly satisfying experience.
• Ring customer purchases/returns and handle cash according to procedures.
• Promote credit and loyalty programs.
• Maintain and uphold store merchandising and cleanliness standards.
• Support store recovery and loss-prevention efforts.
• Perform other duties as assigned.

Skills

Customer service

Multi-tasking

Communication

Detail oriented

Job description

Marshalls at USA Marshalls Store 0208 in Pasadena, CA is seeking team members to deliver exceptional customer service in a fast-paced retail environment. You will assist customers, process transactions, and help keep the sales floor clean and organized.

We value excellent communication, flexibility, and the ability to multi-task. Retail experience is a plus; competitive hourly pay and a broad benefits package are offered as part of joining the TJX family.