Guest Experience Associate

Sky Zone Exton; Exton (PA); On-site; USD 17,000 - 22,000; Full time

Job summary

Sky Zone Exton in Exton, PA is seeking a friendly Sales Associate to greet guests, assist with check-ins, process transactions, and share information about activities and policies. You will help create a welcoming, efficient front desk experience in a fast-paced environment.

This role emphasizes teamwork, clear communication, and a positive attitude. A minimum of one year in customer service or front-facing roles is preferred; basic computer skills are needed to manage waivers, check-ins, and

Qualifications

• At least 1 year of experience in customer service or front-facing role.
• Strong communication and interpersonal skills to engage with guests of all ages.
• Positive attitude and ability to remain calm under pressure.
• Basic computer skills for managing check-ins and transactions.
• Passion for creating a welcoming and fun environment for our guests.

Responsibilities

• Greet and welcome guests with a friendly and professional demeanor.
• Assist guests with check-in, verify waivers, and provide information.
• Handle transactions and process payments accurately.
• Answer questions about our facility, activities, and policies.
• Maintain a clean and organized front desk area.
• Collaborate with team to ensure smooth operations and exceptional service.

Skills

Customer service

Communication

Interpersonal skills

Front desk

Tools

POS system

Job description

Sky Zone Exton in Exton, PA is seeking a friendly Sales Associate to greet guests, assist with check-ins, process transactions, and share information about activities and policies. You will help create a welcoming, efficient front desk experience in a fast-paced environment.

This role emphasizes teamwork, clear communication, and a positive attitude. A minimum of one year in customer service or front-facing roles is preferred; basic computer skills are needed to manage waivers, check-ins, and