Guest Experience Associate

WKS Restaurant Group; Burbank (CA); On-site; USD 21,000 - 28,000; Full time

Job summary

WKS Restaurant Group in Burbank, CA is seeking a friendly crew member to deliver fast, courteous service in a busy environment. You will greet guests, take orders, assemble items, and handle payments while ensuring clean, organized service areas.

No extensive experience is required; a high school diploma is preferred. This role involves standing for long periods and regular interaction with customers in a fast-food setting.

Qualifications

• Ability to read and comprehend simple instructions and to write simple correspondence.
• Basic math skills for money, weights, volume and distance.
• Ability to apply common sense understanding to carry out simple one- or two-step instructions.

Responsibilities

• Greet customers and assist with orders.
• Answer questions about products and suggestive sell.
• Record the customer’s order and process payment.
• Stage customers to maintain smooth flow.
• Assemble items on tray or in takeout bag as requested.
• Serve cold drinks, hot beverages, and desserts.
• Assist customers with questions or complaints.
• Maintain orderly eating and serving areas.
• Follow company policies and procedures.

Skills

Reading comprehension

Basic math

Communication skills

Reasoning ability

Education

High School diploma preferred

Job description

WKS Restaurant Group in Burbank, CA is seeking a friendly crew member to deliver fast, courteous service in a busy environment. You will greet guests, take orders, assemble items, and handle payments while ensuring clean, organized service areas.

No extensive experience is required; a high school diploma is preferred. This role involves standing for long periods and regular interaction with customers in a fast-food setting.