Guest Experience Ambassador - Part-Time

ASM Global; United States; On-site; USD 17,000 - 22,000; Part time

Job summary

Legends Global is seeking a Part-Time Guest Experience Staff member for Reliant Park in Houston, TX. You will assist guests with directions, information, and ticket relocation, while maintaining a high standard of service during events.

Assist with wheelchair accommodations, serve as a tour and tram guide, and act as an ambassador to guests, exhibitors and staff. Flexibility for day, evening, weekends, and holidays is required.

Qualifications

• High School diploma or GED with 1–3 months related experience.
• Ability to work long and irregular hours including day, evening, weekends and holidays.
• Strong written and verbal communication; basic computer literacy.

Responsibilities

• Assist guests at the Guest Experience booth with directions and event information.
• Resolve guest issues and complaints with empathy and a focus on satisfaction.
• Provide information at information chairs and assist with wheelchair accommodations.
• Serve as tour guide and tram guide during Reliant Park events.
• Act as an ambassador of Reliant Park to guests, contractors and staff.

Skills

Written communication

Verbal communication

Computer skills

Education

High school diploma or GED

Tools

Outlook

MS Windows

Excel

Word

PowerPoint

Job description

Legends Global is seeking a Part-Time Guest Experience Staff member for Reliant Park in Houston, TX. You will assist guests with directions, information, and ticket relocation, while maintaining a high standard of service during events.

Assist with wheelchair accommodations, serve as a tour and tram guide, and act as an ambassador to guests, exhibitors and staff. Flexibility for day, evening, weekends, and holidays is required.