Guest Experience Ambassador - Full-Time Hospitality

Compass Group USA; Charlotte (NC); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

Internal referral bonus

Health and wellness programs

Retirement plan

Discount marketplace

Job summary

Eurest in Charlotte, NC is hiring for a full-time Customer Ambassador to create a hospitable guest experience. You will greet guests, support team members, and drive guest-focused marketing and wellness programs.

Essential duties include promoting daily menus, relaying guest concerns, and leading weekly guest initiatives. This role requires at least 1 year of customer-facing experience and the ability to move up to 50 pounds, with full-time hours Monday–Friday.

Qualifications

• At least 1 year of experience in a customer-facing role.
• Ability to communicate clearly and warmly with guests.
• Friendly, energetic and hospitable demeanor.

Responsibilities

• Greets every guest and provides high level of hospitality.
• Ensures team members have what they need to be successful.
• Relays guest concerns to supervisors.
• Keeps marketing, wellness and culinary programs current and in place.
• Leads weekly promotions and guest programs.
• Shares best practices and recognizes co-workers.
• Explains daily menu items clearly to customers.
• Assists in buying/decision-making and promotes selling techniques.
• Merchandises display foods attractively and serves food neatly.

Skills

Customer service experience

Hospitality mindset

Communication skills

Job description

Eurest in Charlotte, NC is hiring for a full-time Customer Ambassador to create a hospitable guest experience. You will greet guests, support team members, and drive guest-focused marketing and wellness programs.

Essential duties include promoting daily menus, relaying guest concerns, and leading weekly guest initiatives. This role requires at least 1 year of customer-facing experience and the ability to move up to 50 pounds, with full-time hours Monday–Friday.