Guest Experience & Promotions Lead

Eurest USA; Memphis (TN); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Retirement Plan

Health and Wellness Programs

Pet Insurance

Flexible Spending Accounts (FSAs)

Job summary

Eurest USA in Memphis is seeking a Customer Ambassador to drive a hospitality environment by greeting guests and leading marketing and wellness programs. Responsibilities include ensuring high-level interaction with customers and team members, and managing promotional activities.

This full-time position requires the ability to lift up to 50 pounds and offers various benefits, including medical, dental, and retirement plans.

Qualifications

• Ability to lift and/or move up to 50 pounds.

Responsibilities

• Greets every customer and interacts in a manner to ensure a high level of hospitality.
• Greets all team members and ensures they have what they need to be successful each day.
• Relays relevant concerns from customers to supervisors.
• Ensures that all marketing, wellness and culinary programs are current and in place.
• Leads weekly promotions and programs for guests.
• Shares best practices and recognizes co‑workers.
• Demonstrates a complete understanding of daily menu items and accurately explains them to customers.
• Serves as an advocate of selling techniques to the customer by establishing good communication and assisting in the buying/decision‑making process.
• Ensures all display foods are merchandised attractively per standards. Serves food neatly and attractively per standards.
• Performs other duties as assigned.

Job description

Eurest USA in Memphis is seeking a Customer Ambassador to drive a hospitality environment by greeting guests and leading marketing and wellness programs. Responsibilities include ensuring high-level interaction with customers and team members, and managing promotional activities.

This full-time position requires the ability to lift up to 50 pounds and offers various benefits, including medical, dental, and retirement plans.