Guest Experience Ambassador

ABM industries; Greensboro (NC); On-site; USD 17,000 - 23,000; Full time

Benefits offered by this job

Benefits package

Job summary

ABM Industries in Greensboro, NC seeks a reliable Greeter to warmly welcome visitors, share information, and direct guests as needed. This entry-level role emphasizes a positive first impression and strong customer service.

This position offers pay at $14.50 per hour with on-the-job training provided. ABM’s benefits package is available for eligible team members, and no advanced education is required to apply.

Qualifications

• Must be 18 years of age or older.
• No experience required; on-the-job training provided.
• No high school diploma, GED or college degree required.

Responsibilities

• Maintain an assigned work area, ensuring cleanliness and safety policies.
• Offer hospitality services to guests and create a positive first impression.
• Anticipate and respond to guests' needs in a friendly and helpful manner.
• Communicate clearly and professionally.
• Enact facility emergency procedures when necessary.
• Remain calm, professional, and polite with disgruntled guests.
• Maintain knowledge of relevant policies and procedures.
• Direct customers to appropriate department based on their needs.
• Work as a team player and support other departments.
• Attend required meetings and training sessions.
• Provide optimal levels of customer service wherever possible.

Skills

Customer service

Hospitality

Job description

ABM Industries in Greensboro, NC seeks a reliable Greeter to warmly welcome visitors, share information, and direct guests as needed. This entry-level role emphasizes a positive first impression and strong customer service.

This position offers pay at $14.50 per hour with on-the-job training provided. ABM’s benefits package is available for eligible team members, and no advanced education is required to apply.