Guest Experience Advocate (On-Demand)

Target; Lake Forest (CA); On-site; USD 22,000 - 31,000; Full time

Job summary

Target is seeking an On-Demand Team Member (Guest Advocate) in a fast-paced store environment in the United States. You will engage with guests, help them find products, and support services like Drive Up and Order Pick Up while maintaining friendly service standards.

The role emphasizes flexibility with shifts, a commitment to attendance, and participation in a required welcome orientation and ongoing training. The schedule varies with store needs and guest demand.

Qualifications

• Effective communication with guests and team members.
• Remain composed in a fast-paced environment.
• Welcoming and helpful attitude toward guests and colleagues.
• Attention to detail while multi-tasking.
• Ability to use handheld scanners and Target app/technology.

Responsibilities

• Create an Easy, Inspiring guest experience by greeting and assisting guests.
• Help guests find items and resolve issues to ensure a smooth shopping experience.
• Assist with returns and follow store policies when needed.
• Maintain a clean, organized work area and stock supplies during open hours.
• Support guest services such as Order Pick Up and Drive Up while upholding safety policies.

Skills

Customer service

Communication

Teamwork

Flexibility

Problem solving

Job description

Target is seeking an On-Demand Team Member (Guest Advocate) in a fast-paced store environment in the United States. You will engage with guests, help them find products, and support services like Drive Up and Order Pick Up while maintaining friendly service standards.

The role emphasizes flexibility with shifts, a commitment to attendance, and participation in a required welcome orientation and ongoing training. The schedule varies with store needs and guest demand.