Guest Experience Advocate | Flexible Hours

Target; Paramus (NJ); On-site; USD 25,000 - 38,000; Full time

Job summary

Target is hiring an On-Demand Guest Advocate in Paramus, NJ. The role offers an on-demand schedule and requires friendly, proactive guest service across checkout, pickup, and friendly store interactions.

As a Guest Advocate, you will engage with guests, assist with returns, explain loyalty benefits, and support store operations while adapting to varying shift needs. Training is provided and flexibility is key to success.

Qualifications

• Communicating effectively using positive language.
• Remain focused and composed in a fast-paced environment.
• Welcoming and helpful attitude toward guests and team.
• Attention to detail while multi-tasking.
• Educate guests and engage around products and services.
• Communicate on multiple devices and operate scanners.
• Work independently and as part of a team.
• Resolve guest questions quickly on the spot.

Responsibilities

• Create an easy, inspiring, friendly guest experience.
• Greet guests at 10ft and 4ft, initiating a warm, helpful interaction.
• Help guests find what they need and resolve issues for a smooth shopping experience.
• End every guest transaction with a sincere thank you.
• Support team efforts and assist peers while maintaining a positive attitude.
• Deliver service for Order Pick Up, Drive Up, and Registry guests.
• Maintain a clean, clutter-free work area.
• Stock supplies during store hours.
• Follow safety policies, training, and conduct.
• Assist with policies for alcohol-related sales where applicable.

Skills

Communication

Composure

Warmth

Attention to detail

Guest education

Device literacy

Multitasking

Teamwork

Job description

Target is hiring an On-Demand Guest Advocate in Paramus, NJ. The role offers an on-demand schedule and requires friendly, proactive guest service across checkout, pickup, and friendly store interactions.

As a Guest Advocate, you will engage with guests, assist with returns, explain loyalty benefits, and support store operations while adapting to varying shift needs. Training is provided and flexibility is key to success.