Guest Experience & Admissions — Senior Care

Veritas Management Group; Parker (CO); On-site; USD 32,000 - 42,000; Full time

Job summary

The Center at Lincoln is seeking a Full Time Receptionist to join our team in Parker, CO. The receptionist screens visitors, handles phone calls, orders office supplies, and supports administrative staff while maintaining resident relations and confidentiality.

Weekend day requirement applies, with compensation and benefits administered per Center policies. Join a dedicated team in a skilled nursing environment focused on patient care and dignity.

Qualifications

• Admits visitors and/or guests into the community as outlined in established policies and operational procedures.
• Answers telephone and processes telephone calls properly.
• Orders office supplies.
• Maintains effective resident relations, while acting as a liaison between the Administrative staff and the resident population.
• Handles work orders, resident complaint forms and submits these to the appropriate Administrative staff member.
• Observes and protects residents' rights, including rights to confidentiality, privacy and dignity.
• Practices safety procedures and complies with established reporting of accidents and injuries.
• Assists with Collections of unpaid Patient Billing Issues
• Will assist Case Management team as well as Reception duties
• Create Admission Folders for New and Incoming Patients

Responsibilities

• Greet visitors and direct them according to procedures.
• Answer and direct phone calls, take messages as needed.
• Order and maintain office supplies.
• Serve as liaison between residents and administrative staff.
• Process work orders and resident concerns for follow-up.
• Protect resident rights and privacy in all interactions.
• Follow safety procedures and report accidents.
• Assist with patient billing issues as needed.
• Support Case Management and reception tasks.
• Create admission folders for new patients.

Skills

Customer service

Phone handling

Communication

Education

High school diploma or equivalent

Tools

MS Office

Job description

The Center at Lincoln is seeking a Full Time Receptionist to join our team in Parker, CO. The receptionist screens visitors, handles phone calls, orders office supplies, and supports administrative staff while maintaining resident relations and confidentiality.

Weekend day requirement applies, with compensation and benefits administered per Center policies. Join a dedicated team in a skilled nursing environment focused on patient care and dignity.