Guest-Driven Server - Fast-Paced Front-of-House

Triple Shift Entertainment; Humble (TX); On-site; USD 16,531 - 24,796; Full time

Job summary

Triple Shift Entertainment in Humble, TX is seeking enthusiastic servers to deliver outstanding guest service in the front-of-house. You will take orders, answer menu questions, process payments, and coordinate with kitchen staff to ensure smooth service.

The role emphasizes teamwork, reliability, and a positive attitude. The company values Spirit, Courage, Respect, Own It, and Excellence. Training provided; flexible shifts available.

Qualifications

• Take orders from patrons for food or beverages.
• Check with customers to ensure satisfaction and correct issues.
• Ability to handle payments accurately at POS.
• Explain menu items and accommodate special requests.

Responsibilities

• Take orders from patrons for food or beverages.
• Check with customers to ensure that they are enjoying their meals and take action to correct any problems.
• Courage to check guests’ identification to ensure that they meet minimum age requirements for consumption of alcoholic beverages.
• Collect payments from customers.
• Write patrons' food orders on order slips, memorize orders, or enter orders into computers for transmittal to kitchen staff.
• Respect while presenting menus to patrons and answer questions about menu items, making recommendations upon request.
• Remove dishes and glasses from tables or counters and take them to kitchen for cleaning.
• Serve food or beverages to guests.
• Own it by cleaning tables or counters after guests have finished dining.
• Explain how various menu items are prepared, describing ingredients and cooking methods.
• Excellence when performing cleaning duties, such as sweeping and mopping floors, vacuuming carpet, tidying up server station, taking out trash, or checking and cleaning bathroom.
• Inform customers of daily specials.
• Roll silverware, set up food stations, or set up dining areas to prepare for the next shift or for large parties.
• Stock service areas with supplies such as coffee, food, tableware, and linens.
• Fill salt, pepper, sugar, cream, condiment, and napkin containers.
• Provide guests with information about local areas, including directions.
• Own it by garnishing and decorating dishes in preparation for serving.
• Courage to embrace other duties as assigned.

Skills

Guest service

Communication skills

Cash handling

POS systems

Education

No formal education requirement

Tools

Point of Sale systems

Job description

Triple Shift Entertainment in Humble, TX is seeking enthusiastic servers to deliver outstanding guest service in the front-of-house. You will take orders, answer menu questions, process payments, and coordinate with kitchen staff to ensure smooth service.

The role emphasizes teamwork, reliability, and a positive attitude. The company values Spirit, Courage, Respect, Own It, and Excellence. Training provided; flexible shifts available.