Guest-Driven Server: Fast-Paced Dining & POS

State of Arkansas; Arkansas; Hybrid; USD 33,000 - 49,000; Full time

Job summary

The Server role in State of Arkansas involves providing exceptional dining experiences at a state-operated restaurant, lodge, or park facility. You will greet guests, take orders, and ensure timely, courteous service while maintaining cleanliness and adhering to food safety and Arkansas ABC regulations.

Strong communication and multitasking skills are essential. You will handle payments, manage vouchers, and collaborate with kitchen staff to deliver a seamless guest experience in a fast-paced

Qualifications

• Must be able to read and write.
• Experience with POS systems is preferred.
• Ability to handle multiple tables and guest requests.
• Knowledge of Arkansas ABC regulations.

Responsibilities

• Greet guests warmly and provide knowledgeable recommendations on menu items.
• Take accurate food and beverage orders, ensuring special dietary needs or allergies are addressed.
• Deliver food and beverages in a timely and professional manner.
• Check in with guests regularly to ensure customer satisfaction.
• Handle guest concerns or complaints professionally and efficiently.
• Stay informed about menu items, ingredients, and preparation methods.
• Provide information about daily specials, promotions, and seasonal offerings.
• Accurately enter orders into the POS system.
• Process guest payments, including cash, credit, and state-approved payment methods.
• Ensure proper handling of state-issued meal vouchers or government discounts.
• Follow Arkansas Department of Health food safety and sanitation regulations.
• Maintain cleanliness of tables, service stations, and dining areas.
• Assist with setting up and breaking down dining areas for events or large parties.
• Communicate effectively with kitchen staff to ensure timely food preparation.

Skills

Verbal communication

Multitasking

Cash handling

POS systems

Tools

POS systems

Job description

The Server role in State of Arkansas involves providing exceptional dining experiences at a state-operated restaurant, lodge, or park facility. You will greet guests, take orders, and ensure timely, courteous service while maintaining cleanliness and adhering to food safety and Arkansas ABC regulations.

Strong communication and multitasking skills are essential. You will handle payments, manage vouchers, and collaborate with kitchen staff to deliver a seamless guest experience in a fast-paced