Guest-Driven Retail Sales Associate - Flexible Schedule

Belk; Cleveland (TN); On-site; USD 17,000 - 22,000; Part time

Job summary

Belk is seeking a Sales Associate to deliver exceptional customer experiences through relationship building, product recommendations, and accurate checkout. The role emphasizes sales driving, store merchandising, and collaboration with store ops teams to meet goals.

The position is hourly and requires a flexible schedule, including nights, weekends, and holidays. You will stay informed on products, promotions, policies, and store events to provide accurate information and enhance service quality.

Qualifications

• Customer service experience preferred.
• Ability to work nights, weekends and holidays.
• Must be able to lift at least 40 lbs.
• Strong communication and relationship-building skills.

Responsibilities

• Demonstrate ownership and initiative in achieving personal goals, store objectives, and daily priorities.
• Greet, engage, and assist customers warmly, creating a welcoming environment and providing personalized service to enhance customer shopping experience.
• Apply suggestive selling techniques and offer product recommendations to meet customer needs and drive sales.
• Build genuine relationships with customers to foster loyalty and repeat business.
• Process transactions accurately and efficiently. Handle customer inquiries, returns, and concerns with professionalism, promptness, and care.
• Maintain visually appealing selling areas, merchandise presentation standards, accurate signage, fitting rooms, and cleanliness through daily recovery and stock replenishment.
• Leverage training tools, use resources, and embrace feedback to continuously boost product knowledge, build selling skills, and strengthen performance. Stay informed of products, promotions, policies, and store events to deliver accurate information to customers and enhance service.
• Contribute to a positive store culture by building connections with teammates, sharing knowledge, and celebrating individual and team achievements.
• Support store operations by assisting with store fulfillment, pricing, promotional sets, product placement, and other tasks as assigned.
• Follow asset protection procedures, safety guidelines, and security protocols, supporting store shortage control, inventory accuracy, and minimizing risk in designated area.

Skills

Customer service

Sales ability

Communication

Tech proficiency

Flexibility schedule

Teamwork

Mobility 40 lbs

Job description

Belk is seeking a Sales Associate to deliver exceptional customer experiences through relationship building, product recommendations, and accurate checkout. The role emphasizes sales driving, store merchandising, and collaboration with store ops teams to meet goals.

The position is hourly and requires a flexible schedule, including nights, weekends, and holidays. You will stay informed on products, promotions, policies, and store events to provide accurate information and enhance service quality.