Guest-Driven Restaurant Team Member — Flexible Hours & Perks

Shepherd Neame Limited; Lenham (AR); On-site; USD 16,000 - 22,000; Full time

Benefits offered by this job

Tips share

Early wage access

Food & drink discounts

Stay discounts

Visitor Centre shop discounts

Mental health support

Pension plan

Career development

Flexible hours

Training provided

Job summary

Shepherd Neame Limited seeks a Restaurant Team Member to help create warm, welcoming experiences for guests in a historic pub setting. You will greet customers, take orders, serve meals and drinks, and maintain a tidy dining area with high hygiene standards.

The role offers training, flexible hours, and opportunities to develop within our pubs, Brewery, and Support Office across our managed houses and guest services.

Qualifications

• Experience in delivering friendly guest service is desirable.
• Ability to work as part of a busy team.
• Willingness to learn and adapt in a hospitality setting.

Responsibilities

• Welcome guests warmly and ensure they feel valued.
• Take orders accurately and serve food and drinks promptly.
• Maintain clean, organized dining area and uphold hygiene standards.
• Collaborate with kitchen and bar teams for smooth service.
• Handle customer queries and resolve issues professionally.
• Suggest ideas to improve the guest experience.

Skills

Customer service

Hospitality

Teamwork

Communication

Job description

Shepherd Neame Limited seeks a Restaurant Team Member to help create warm, welcoming experiences for guests in a historic pub setting. You will greet customers, take orders, serve meals and drinks, and maintain a tidy dining area with high hygiene standards.

The role offers training, flexible hours, and opportunities to develop within our pubs, Brewery, and Support Office across our managed houses and guest services.