Guest-Driven Food Runner: Teamwork, Growth & Perks

The Drake Oak Brook, Autograph Collection; Oak Brook (IL); On-site; USD 17,000 - 23,000; Full time

Benefits offered by this job

Insurance enrollment from Day 1

Paid time off from Day 1

Holiday pay from Day 1

401(k) enrollment after 30 days

Hotel and travel discounts

Professional development opportunities

Job summary

The Drake Oak Brook, Autograph Collection is seeking Food Runners / Bussers to enhance guest experience by ensuring fast, accurate delivery of meals and prompt clearing of tables. You will collaborate with servers, bartenders, cooks, and managers to maintain service excellence.

Ideal candidates communicate effectively, can stand for long periods, and thrive in a fast-paced hotel restaurant environment. This role offers day-one benefits and opportunities for growth within First Hospitality.

Qualifications

• Excellent communication skills, both verbal and written.
• Ability to stand for extended periods and perform physical tasks.
• Team-player with a customer-service mindset.

Responsibilities

• Assist in preparing the restaurant by cleaning and stocking as needed
• Proactively obtain necessary supplies from storage areas and prep for use
• Retrieve guest food and/or beverage orders and accurately and efficiently deliver to the guest
• Provide each guest an individualized greeting using charisma and stylized communication
• Know current food and beverage offerings and answer questions or make recommendations
• Notify bar and kitchen staff of special requests or needs, and work as a team to deliver on expectations
• Maintain cleanliness of restaurant spaces to be inviting and accommodating
• Clear unneeded items from tables throughout and after the guest dining experience
• Dispose of trash and deliver used dish- and bar-ware to the appropriate location
• Communicate with restaurant staff and management to ensure quality guest experiences and smooth operation
• Complete additional duties as assigned as part of a team dynamic

Skills

Communication skills

Stamina

Team interaction

Job description

The Drake Oak Brook, Autograph Collection is seeking Food Runners / Bussers to enhance guest experience by ensuring fast, accurate delivery of meals and prompt clearing of tables. You will collaborate with servers, bartenders, cooks, and managers to maintain service excellence.

Ideal candidates communicate effectively, can stand for long periods, and thrive in a fast-paced hotel restaurant environment. This role offers day-one benefits and opportunities for growth within First Hospitality.