Guest Concierge & Service Valet

The CAR Group (Norm Reeves Dealerships); Cerritos (CA); On-site; USD 21,000 - 29,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

401k matching

Tuition reimbursement

Paid time off

Supplemental insurance

Vehicle discounts

Service discounts

Parts discounts

Job summary

The CAR Group (Norm Reeves Dealerships) in Cerritos, CA is seeking a friendly Greeter / Service Valet to welcome customers and support service drive operations. This on-site role combines lobby duties with vehicle drop-off and pick-up assistance, ensuring a smooth customer experience.

You’ll help maintain a clean, welcoming environment and assist Service Advisors as needed. Prior dealership or valet experience is a plus, but not required, with a valid driver’s license and good driving record

Qualifications

• A valid driver’s license required.
• Ability to multitask in a fast-paced environment.
• Excellent organizational and follow-up skills.
• Experience in dealership/valet/hospitality or customer service is a plus, but not required.

Responsibilities

• Lobby & Guest Experience: Welcome and greet customers as they enter the dealership.
• Provide a friendly and professional first point of contact for guests.
• Maintain a clean, organized, and welcoming lobby and customer areas.
• Monitor and restock coffee, water, snacks, supplies, and other customer amenities as needed.
• Assist customers with general questions and direct them to the appropriate department or team member.

Skills

Customer service

Multitasking

Organization

Communication

Job description

The CAR Group (Norm Reeves Dealerships) in Cerritos, CA is seeking a friendly Greeter / Service Valet to welcome customers and support service drive operations. This on-site role combines lobby duties with vehicle drop-off and pick-up assistance, ensuring a smooth customer experience.

You’ll help maintain a clean, welcoming environment and assist Service Advisors as needed. Prior dealership or valet experience is a plus, but not required, with a valid driver’s license and good driving record