Greeter

The CAR Group (Norm Reeves Dealerships); Cerritos (CA); On-site; USD 21,000 - 29,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

401k matching

Tuition reimbursement

Paid time off

Supplemental insurance

Vehicle discounts

Service discounts

Parts discounts

Job summary

The CAR Group (Norm Reeves Dealerships) in Cerritos, CA is seeking a friendly Greeter / Service Valet to welcome customers and support service drive operations. This on-site role combines lobby duties with vehicle drop-off and pick-up assistance, ensuring a smooth customer experience.

You’ll help maintain a clean, welcoming environment and assist Service Advisors as needed. Prior dealership or valet experience is a plus, but not required, with a valid driver’s license and good driving record

Qualifications

• A valid driver’s license required.
• Ability to multitask in a fast-paced environment.
• Excellent organizational and follow-up skills.
• Experience in dealership/valet/hospitality or customer service is a plus, but not required.

Responsibilities

• Lobby & Guest Experience: Welcome and greet customers as they enter the dealership.
• Provide a friendly and professional first point of contact for guests.
• Maintain a clean, organized, and welcoming lobby and customer areas.
• Monitor and restock coffee, water, snacks, supplies, and other customer amenities as needed.
• Assist customers with general questions and direct them to the appropriate department or team member.

Skills

Customer service

Multitasking

Organization

Communication

Job description

Location: Cerritos, CA (On site) | Type: Full Time | Hourly Rate: $18/hr | Schedule: Sundays OFF with another day during the week

We’re looking for a friendly, dependable Greeter / Service Valet to welcome customers, maintain a clean and stocked lobby, and assist with valet services. This hands‑on role works both inside the dealership and outside on the service drive to support a smooth customer experience.

What You’ll Do

Lobby & Guest Experience

• Welcome and greet customers as they enter the dealership.
• Provide a friendly and professional first point of contact for guests.
• Maintain a clean, organized, and welcoming lobby and customer areas.
• Monitor and restock coffee, water, snacks, supplies, and other customer amenities as needed.
• Assist customers with general questions and direct them to the appropriate department or team member

Service Valet Responsibilities

• Greet customers arriving for Service and assist with vehicle drop‑off and pick‑up.
• Park and retrieve customer vehicles safely and efficiently.
• Move vehicles throughout the dealership and service areas as needed.
• Assist Service Advisors and the Service Department with customer flow.

What You’ll Need

• A valid driver’s license and acceptable driving record.
• Able to multitask and stay organized in a fast‑paced dealership environment.
• Excellent organizational and follow up skills
• Previous dealership, valet, hospitality, or customer service experience is a plus, but not required.

Benefits & Employee Perks

• Medical, Dental, Vision, and Complimentary Life Insurance
• 401k Matching and FSA
• Tuition Reimbursement
• Paid Time Off (accrues)
• Supplemental Insurance (Hospital, Accident, Critical Illness)
• Discounts on Vehicles, Services, and Parts