Guest Concierge & Receptionist (Part-Time)

Otterbein SeniorLife; Toledo (AR); On-site; USD 2,066,000 - 2,755,000; Part time

Benefits offered by this job

Medical Insurance

Vision & Dental Insurance

Pet Insurance

Life Insurance

EAP

401(k) with match

PTO from day one

Paid Holidays

DailyPay access

Tuition Reimbursement

Tuition Discounts

Crisis Fund

Identity Theft Protection

Job summary

Otterbein SeniorLife is seeking a part-time front desk associate to greet residents and visitors, answer calls, and provide courteous assistance on-site. You will maintain resident files, respond to requests, and coordinate with teams to ensure a welcoming environment.

The role emphasizes strong communication, time management, and the ability to work independently, with a schedule of 8:30am–6:30pm every other weekend.

Qualifications

• Education: High school diploma or equivalent.
• Experience: A minimum of 1 year.
• Ability to be self-directed and prioritize tasks, working independently and managing time efficiently.
• Excellent customer service and communication skills, both written and verbal.
• Computer skills: Proficient in Microsoft Office.

Responsibilities

• Greet customers entering and leaving the community, using customer name whenever possible.
• Answer customer calls and direct them appropriately.
• Handle all customer interactions with hospitality and professionalism, accommodating special requests when possible.
• Maintain current file/listing of residents by name and location, emergency phone numbers, department extensions.

Skills

Customer service

Communication

Time management

Self-motivation

Microsoft Office

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Otterbein SeniorLife is seeking a part-time front desk associate to greet residents and visitors, answer calls, and provide courteous assistance on-site. You will maintain resident files, respond to requests, and coordinate with teams to ensure a welcoming environment.

The role emphasizes strong communication, time management, and the ability to work independently, with a schedule of 8:30am–6:30pm every other weekend.