Guest Concierge & Bell Attendant

Mauna Kea Beach Hotel; Waimea (HI); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical benefits

Paid vacation and sick leave

Dining discounts

Golf discounts

Job summary

A luxury resort in Hawaii is seeking a Bell Lobby Attendant to greet guests, assist with check-in, and maintain a clean lobby area. Responsibilities include escorting guests, providing information about resort amenities, and ensuring exceptional service at all times. The ideal candidate will have excellent communication skills, a warm demeanor, and a focus on customer satisfaction. This role may require working shifts exceeding 40 hours per week in a dynamic environment.

Qualifications

• Ability to greet and welcome guests with warmth.
• Must stand and walk during entire shift.
• Able to deal with complaints accurately and politely.

Responsibilities

• Greet hotel guests upon arrival and present leis.
• Escort guests to registration and assist with check-in.
• Maintain cleanliness in the lobby area and assist guests.

Skills

Warm and friendly demeanor

Excellent communication skills

Customer service orientation

Tools

Telephone

2-way radio

Job description

A luxury resort in Hawaii is seeking a Bell Lobby Attendant to greet guests, assist with check-in, and maintain a clean lobby area. Responsibilities include escorting guests, providing information about resort amenities, and ensuring exceptional service at all times. The ideal candidate will have excellent communication skills, a warm demeanor, and a focus on customer satisfaction. This role may require working shifts exceeding 40 hours per week in a dynamic environment.