Guest‑Centric Shift Lead: Flexible Evenings & Weekends

NCG Cinemas; Peachtree Corners (GA); On-site; USD 35,000 - 50,000; Full time

Job summary

A movie theater chain in Peachtree Corners is looking for a Shift Manager to oversee daily operations and lead a team. This role requires strong leadership and customer service skills to create exceptional moviegoing experiences. Responsibilities include maintaining cleanliness, supervising staff, addressing guest concerns, and ensuring smooth operations during shifts. A flexible schedule and the ability to multitask in a fast-paced environment are essential. Join a team committed to hospitality excellence.

Qualifications

• Proven experience in hospitality, retail, or cinema.
• Ability to multitask in a fast-paced environment.
• Strong judgment and communication skills.

Responsibilities

• Oversee all daily theater operations.
• Maintain a welcoming environment for guests and staff.
• Coach Crew Members and provide hands-on training.
• Ensure cleanliness and safety in guest-facing areas.
• Communicate shift documentation and issues clearly.
• Address guest concerns using the L.E.A.D. protocol.
• Motivate team to reach service and performance goals.
• Uphold standards for appearance and conduct.

Skills

Customer service

Leadership

Communication

Multitasking

Job description

A movie theater chain in Peachtree Corners is looking for a Shift Manager to oversee daily operations and lead a team. This role requires strong leadership and customer service skills to create exceptional moviegoing experiences. Responsibilities include maintaining cleanliness, supervising staff, addressing guest concerns, and ensuring smooth operations during shifts. A flexible schedule and the ability to multitask in a fast-paced environment are essential. Join a team committed to hospitality excellence.