Guest-Centric Server in a Fast-Paced Diner

Workstream; Boise (ID); On-site; USD 21,000 - 30,000; Full time

Job summary

Black Bear Diner, a family-friendly local diner, is seeking a server to greet guests, take orders, and provide knowledgeable menu assistance in Boise. You will ensure accurate POS entry, upsell items, and deliver meals with care while maintaining a clean dining area and supporting team members.

Ideal candidates are friendly, punctual, and able to multitask in a fast-paced environment. Previous serving experience is welcome, and coaching is provided to help you thrive in a welcoming,

Qualifications

• Strong customer-service and communication skills.
• Ability to work effectively in a fast-paced restaurant environment.
• Ability to multitask and prioritize responsibilities.
• Dependable, punctual, and team-oriented.
• Willingness to receive coaching and follow management direction.
• Ability to remain professional during high-volume or stressful situations.
• Previous serving experience is preferred but not required.

Responsibilities

• Greet guests promptly with a friendly and positive attitude.
• Provide knowledgeable answers about menu items, specials, beverages, and available options.
• Take accurate food and beverage orders and enter them correctly into the POS system.
• Ensure all beverages, including waters, are entered into the POS system as required.
• Suggestively sell beverages, appetizers, desserts, and other menu items when appropriate.
• Deliver food and beverages promptly and check orders for accuracy and presentation.
• Check back with guests throughout their meal and respond quickly to requests.
• Pre-bus tables throughout the guest's visit and keep the dining area clean and organized.
• Process cash, credit card, and other payments accurately.
• Complete assigned opening, running, and closing side work.
• Clean and maintain assigned server sections, including tables, booths, chairs, décor, windows, floors, and surrounding areas.
• Help maintain clean and properly stocked restrooms when assigned.
• Restock necessary supplies, including silverware, condiments, cups, napkins, and other service items.
• Assist with running food from the kitchen, even when the food belongs to another server's table.
• Communicate professionally with cooks, expo, hosts, bussers, managers, and fellow servers.
• Check out with a manager or shift lead before leaving at the end of the shift.
• Make sure all assigned side work and cleaning duties are completed and approved before clocking out.

Skills

Customer service

Communication

Multitasking

Punctuality

Coachable

Professional demeanor

Job description

Black Bear Diner, a family-friendly local diner, is seeking a server to greet guests, take orders, and provide knowledgeable menu assistance in Boise. You will ensure accurate POS entry, upsell items, and deliver meals with care while maintaining a clean dining area and supporting team members.

Ideal candidates are friendly, punctual, and able to multitask in a fast-paced environment. Previous serving experience is welcome, and coaching is provided to help you thrive in a welcoming,