Guest-Centric Server — Flexible Scheduling & Growth

SRG Hospitality; Highland (MI); On-site; USD 25,000 - 42,000; Full time

Benefits offered by this job

Employee discounts

Flexible scheduling

Real opportunities for growth and**

Job summary

The Server role at Suser Restaurant Group puts guest experience first, delivering attentive, knowledgeable, and warm service from start to finish. This position supports a fast-paced, team-oriented dining room where guests are treated like family.

Join Sparkies Kitchen & Bar, Stella's Table, and Union 212 Banquet Hall in Oakland County to develop hospitality skills, upsell thoughtfully, and grow with a supportive team that values respect and collaboration.

Qualifications

• 1-2 years of serving experience in a full-service restaurant.
• Strong knowledge of food and beverage, including wine, cocktails, and beer.
• Michigan TIPS or ServSafe Alcohol certification preferred.
• Genuine passion for hospitality and creating exceptional guest experiences.
• Excellent communication and interpersonal skills with a warm, engaging personality.
• Ability to work efficiently and accurately in a fast-paced, high-volume environment.
• Strong multitasking and organizational skills with the ability to manage multiple tables simultaneously.
• Reliable, punctual, and dependable with a strong work ethic.
• Flexible availability, including nights, weekends, and holidays.
• Ability to stand for extended periods and lift up to 30 pounds regularly.
• Must be of legal age to serve alcohol per Michigan state law.

Responsibilities

• Greet guests warmly and promptly, establishing a welcoming and comfortable dining experience from the moment they are seated
• Guide guests through the menu with confidence, offering knowledgeable recommendations on food, cocktails, beer, and wine
• Accurately take and enter food and beverage orders, communicating any special requests or dietary needs clearly to the kitchen
• Deliver food and beverages in a timely manner, ensuring accuracy and proper presentation with every plate
• Check in with guests throughout their meal, anticipating needs and addressing any concerns promptly and professionally
• Maintain thorough knowledge of current menu items, daily specials, ingredients, and preparation methods
• Upsell food and beverage offerings naturally and genuinely to enhance the guest experience and drive revenue
• Process payments accurately, handling cash and credit card transactions in accordance with company policies
• Communicate effectively with the kitchen, bar, and front of house team to ensure seamless service
• Maintain a clean, organized, and fully stocked section throughout the shift
• Assist with opening and closing sidework duties as assignedAdhere to all alcohol service laws and regulations, including checking identification as required
• Uphold all company policies, health codes, and sanitation standards at all times

Skills

Serving experience

Food & beverage knowledge

Communication skills

Multitasking

Customer service

Job description

The Server role at Suser Restaurant Group puts guest experience first, delivering attentive, knowledgeable, and warm service from start to finish. This position supports a fast-paced, team-oriented dining room where guests are treated like family.

Join Sparkies Kitchen & Bar, Stella's Table, and Union 212 Banquet Hall in Oakland County to develop hospitality skills, upsell thoughtfully, and grow with a supportive team that values respect and collaboration.