Guest-Centric Restaurant Service Pro

Five Guys, Hillsborough; Hillsborough Township (NJ); On-site; USD 29,000 - 35,000; Full time

Job summary

Five Guys, Hillsborough is seeking a frontline team member to provide friendly guest service, take orders, and ensure fast, accurate service. You will operate the register, maintain cleanliness, and help with basic food preparation, all while upholding company standards.

Experience in food service or retail is preferred, and strong English communication is required. This role involves standing for long periods and working in a fast-paced environment with a focus on customer satisfaction.

Qualifications

• Education/Experience: High School Diploma or GED and 1 year of experience in food service or retail preferred.
• Certifications: NYC Food Handlers License not required but preferred.
• Language Ability: Strong English communication, reading, and writing.
• Math Ability: Basic math for cash handling and making change.
• Reasoning Ability: Problem solving and customer issue resolution.
• Computer Skills: Ability to operate a cash register.

Responsibilities

• Offers friendly service to all guests.
• Takes customer orders, maintains fast, accurate service, and positive guest relations.
• Operates grill and in a safe manner.
• Maintains standards on equipment, facility, and grounds.
• Ensures food quality and 100% customer satisfaction.
• Maintains cleanliness and accessibility of the restaurant.
• Uses the cash register accurately and handles company assets.

Skills

Customer service

Cash handling

Communication

Teamwork

English proficiency

Education

High School Diploma or GED

1 year food service/retail experience

Tools

Cash register

Job description

Five Guys, Hillsborough is seeking a frontline team member to provide friendly guest service, take orders, and ensure fast, accurate service. You will operate the register, maintain cleanliness, and help with basic food preparation, all while upholding company standards.

Experience in food service or retail is preferred, and strong English communication is required. This role involves standing for long periods and working in a fast-paced environment with a focus on customer satisfaction.