Guest-Centric Restaurant Server with Wine & Menu Expertise

benchmark; Burlington (MA); On-site; USD 17,000 - 24,000; Full time

Job summary

Pyramid Global Hospitality, at the Boston Marriott Burlington, seeks a highly motivated Restaurant Server to deliver warm, engaging service and create memorable guest experiences.

As a team member, you will greet guests, describe menu options, upsell items, and work with kitchen and bar staff to ensure accurate orders and timely billing. Ideal candidates bring 2–4 years of food service experience and excellent communication skills.

Qualifications

• Engaging and welcoming personality.
• Descriptive and able to upsell.
• 2-4 years of food service experience.
• Knowledge of wine, beer, cocktails, and spirits.
• Ability to work under pressure in a fast-paced environment.
• Passion for creating an exceptional experience for guests.
• Excellent communication skills.

Responsibilities

• Prepare the restaurant pre-shift for service.
• Greet guests as they arrive or move about the restaurant.
• Describe menu and guide guests through the culinary journey.
• Take orders accurately and confirm special requests.
• Know the menu details to enhance conversation.
• Collaborate with other servers and kitchen/bar staff.
• Assist guests with concerns to reach a resolution.
• Finalize the experience with timely and accurate bill presentation.

Skills

Engaging personality

Upselling

Communication

Guest focus

Job description

Pyramid Global Hospitality, at the Boston Marriott Burlington, seeks a highly motivated Restaurant Server to deliver warm, engaging service and create memorable guest experiences.

As a team member, you will greet guests, describe menu options, upsell items, and work with kitchen and bar staff to ensure accurate orders and timely billing. Ideal candidates bring 2–4 years of food service experience and excellent communication skills.