Guest-Centric Houseperson: Elevate Every Stay

Hilton; Springfield (IL); On-site; USD 24,000 - 32,000; Full time

Benefits offered by this job

Incredible travel perks

Employee stock purchase program

Paid parental leave

Caregiving support

Crisis concierge

Mental health resources

Generous PTO

Health & welfare benefits

Retirement plans

Job summary

Hilton is seeking a Houseperson to help maintain the cleanliness of designated hotel areas and deliver a warm, light-filled guest experience. You will support housekeeping by cleaning public spaces, greeting guests, and assisting with room upkeep, while coordinating supplies and reporting maintenance needs.

The role emphasizes teamwork, a guest-first attitude, and the ability to perform physical cleaning tasks in a fast-paced hotel environment.

Qualifications

• Experience in hospitality or housekeeping is preferred.
• Must be able to stand for long periods and perform physical tasks.
• Commitment to delivering a clean, welcoming environment.

Responsibilities

• Keep public areas clean and orderly, including restrooms, hallways, and event spaces.
• Greet guests warmly and fulfill item requests; assist with room cleaning as needed.
• Stock, organize, and manage supplies for housekeeping operations.
• Perform periodic deep cleaning tasks and assist with maintenance reporting.

Skills

Guest service

Attention to detail

Teamwork

Time management

Job description

Hilton is seeking a Houseperson to help maintain the cleanliness of designated hotel areas and deliver a warm, light-filled guest experience. You will support housekeeping by cleaning public spaces, greeting guests, and assisting with room upkeep, while coordinating supplies and reporting maintenance needs.

The role emphasizes teamwork, a guest-first attitude, and the ability to perform physical cleaning tasks in a fast-paced hotel environment.