Guest-Centric Housekeeper: Sparkling Rooms & Warm Service

mcrhotels.com; Brownsville (TX); Hybrid; USD 24,000 - 32,000; Full time

Job summary

MCR Hotels in Brownsville, Texas seeks a Housekeeper to maintain clean guest rooms and public areas while delivering friendly, consistent service. Responsibilities include stocking supplies, performing pre-cleaning tasks, and supporting team members to ensure guest satisfaction.

Ideal candidates are 18+, adaptable, with strong communication and a teamwork mindset, able to handle pace and schedule variability across evenings, weekends, and holidays.

Qualifications

• Experience in hospitality or consumer-facing service preferred.
• Can-do attitude; willing to learn.
• Ability to follow guidelines and procedures.
• Handle pace and pressure in a busy hotel environment.
• Active listening and conflict resolution skills.
• Clear communication and guest-focused mindset.
• Must be 18 years or older.
• Flexible schedule including evenings, nights, weekends, holidays.
• Clock in/out on time; never clock in off the clock.
• Breaks must be taken as scheduled.
• Report call outs per supervisor directions.

Responsibilities

• Pre-cleaning and stocking duties including stocking room supplies and tools on the cart.
• Clean and restock the required number of guest rooms as assigned per shift.
• Assist with additional cleaning projects and keep front and back of house areas organized and clean.

Skills

Guest service

Communication

Teamwork

Can-do attitude

Guidelines compliance

Time management

Problem solving

Job description

MCR Hotels in Brownsville, Texas seeks a Housekeeper to maintain clean guest rooms and public areas while delivering friendly, consistent service. Responsibilities include stocking supplies, performing pre-cleaning tasks, and supporting team members to ensure guest satisfaction.

Ideal candidates are 18+, adaptable, with strong communication and a teamwork mindset, able to handle pace and schedule variability across evenings, weekends, and holidays.