Guest-Centric Hotel Reservations Specialist

Navajo Nation Gaming Enterprise; Flagstaff (AZ); On-site; USD 32,000 - 42,000; Full time

Job summary

Navajo Nation Gaming Enterprise is seeking a customer-focused hotel front desk/guest services assistant in Flagstaff, AZ. The role requires a high school diploma or GED and at least one year of customer service experience, including hotel or travel agent work.

You must meet age requirements for Arizona properties and pass screenings to obtain a gaming license. The ideal candidate will be fluent in English, communicate clearly with staff and guests, maintain a professional appearance, and be

Qualifications

• High School Diploma or GED plus one year customer service experience to include one year hotel or travel agent experience.
• Must be eighteen (18) years of age for Arizona properties and twenty-one (21) years of age for New Mexico properties.
• No felony, theft or stealing convictions. Must pass pre-employment drug/alcohol screen, background investigation, obtain and maintain gaming license.
• Navajo preference.

Skills

Customer service

Hotel knowledge

Reservation system

Phone etiquette

Word

Excel

Outlook

PowerPoint

English communication

Professional appearance

Basic math

Typing

Education

High School Diploma or GED

Tools

Word

Excel

Outlook

PowerPoint

Job description

Navajo Nation Gaming Enterprise is seeking a customer-focused hotel front desk/guest services assistant in Flagstaff, AZ. The role requires a high school diploma or GED and at least one year of customer service experience, including hotel or travel agent work.

You must meet age requirements for Arizona properties and pass screenings to obtain a gaming license. The ideal candidate will be fluent in English, communicate clearly with staff and guests, maintain a professional appearance, and be