Guest-Centric Food & Beverage Server

Hilton Harrisburg - Harrisburg, PA; Harrisburg (Dauphin County); On-site; USD 28,000 - 46,000; Full time

Job summary

Hilton Harrisburg in Harrisburg, PA is seeking a friendly server to take and deliver food and beverages according to Hilton and AAA standards. You will greet guests, input orders into the POS, and ensure timely, accurate service.

Responsibilities include presenting specials, replenishing beverages, handling room service orders, and assisting with general cleaning and side work. Must maintain professional appearance and guest-focused hospitality at all times.

Qualifications

• Basic knowledge of food and beverage preparation and service.
• Ability to read, write and speak English to understand menus, promotions, and communicate orders.
• Ability to remember and promote menu items; transport trays up to 40 lbs.

Responsibilities

• Take, place, deliver and serve food and beverage orders.
• Enter orders into the POS and ensure accuracy with kitchen staff.
• Greet guests, explain specials, upsell desserts/coffees and present checks.
• Assist with general cleaning, side work and abiding by Hilton service standards.

Skills

Basic knowledge of food & beverage

Customer service

English language proficiency

OTPS / POS operations

Tray handling

Tools

POS system

Job description

Hilton Harrisburg in Harrisburg, PA is seeking a friendly server to take and deliver food and beverages according to Hilton and AAA standards. You will greet guests, input orders into the POS, and ensure timely, accurate service.

Responsibilities include presenting specials, replenishing beverages, handling room service orders, and assisting with general cleaning and side work. Must maintain professional appearance and guest-focused hospitality at all times.