Guest-Centric Checkout Experience Specialist

Balls Food Stores; Overland Park (KS); On-site; USD 17,000 - 22,000; Full time

Job summary

Hen House Market in Overland Park, KS is seeking a reliable Cashier to join the front end and create a welcoming checkout experience. You will help drive sales, build guest loyalty, and connect guests with products that meet their needs.

The role emphasizes friendly service, accurate scanning and payments, and strong teamwork to keep the front-end area clean, organized, and efficient. Flexible scheduling is required, including evenings, weekends, and holidays.

Qualifications

• High school diploma or GED required.
• Ability to work a flexible schedule including evenings, weekends, and holidays.
• Preferred: experience in grocery/retail/food service.

Responsibilities

• Provide friendly, helpful, and respectful guest service at all times.
• Accurately scan and process guest purchases while maintaining speed and accuracy.
• Handle cash, credit, and electronic payments following proper procedures.
• Stay informed on promotions, pricing, and store initiatives to support sales and guest experience.
• Engage with guests to answer questions, make suggestions, and connect them with products that meet their needs.
• Communicate clearly with teammates and leadership to support front-end operations.
• Maintain a clean, organized, and safe checkout and front-end area.
• Stock, face, and assist with product placement at the front-end.
• Operate POS systems, scanners, and related equipment accurately.
• Monitor inventory levels near checkout areas and report issues.
• Follow food safety, sanitation, and workplace safety standards.
• Assist with bagging, restocking, cleaning, and supporting other departments as needed.
• Remain productive during slower periods and identify opportunities to improve the guest experience.

Skills

Customer service

Cash handling

POS systems

Communication

Education

High school diploma or GED

Tools

POS systems

Job description

Hen House Market in Overland Park, KS is seeking a reliable Cashier to join the front end and create a welcoming checkout experience. You will help drive sales, build guest loyalty, and connect guests with products that meet their needs.

The role emphasizes friendly service, accurate scanning and payments, and strong teamwork to keep the front-end area clean, organized, and efficient. Flexible scheduling is required, including evenings, weekends, and holidays.