Guest Experience & Cash Office Specialist

Balls Food Stores; Overland Park (KS); On-site; USD 17,000 - 22,000; Full time

Job summary

Balls Food Stores' Hen House location in Overland Park, KS seeks a reliable Customer Service / Cash Office Clerk who delivers friendly guest service, handles cash office tasks with precision, and supports smooth store transactions.

The role emphasizes accuracy, organization, and teamwork in a fast-paced retail setting, with opportunities to contribute to loss prevention, deposits, and front-end support in a locally owned company with deep community roots.

Qualifications

• High school diploma or equivalent required.
• Flexible schedule including evenings, weekends, and holidays.
• Retail or grocery experience preferred.

Responsibilities

• Provide friendly, professional guest service and resolve questions efficiently.
• Count drawers, prepare deposits, verify cash balances, and maintain records.
• Process cash, credit, and digital payments at the register.
• Scan items, verify pricing, and ensure accurate totals.
• Handle returns or exchanges per company policies.
• Maintain organized checkout areas and assist with front-end tasks.
• Keep cash office areas secure and report discrepancies promptly.
• Communicate with leadership about cash flow and operational needs.
• Ensure a clean, safe workspace and follow loss prevention practices.

Skills

Customer service

Attention to detail

Cash handling

Teamwork

Communication

Flexible schedule

Education

High school diploma or equivalent

Job description

Balls Food Stores' Hen House location in Overland Park, KS seeks a reliable Customer Service / Cash Office Clerk who delivers friendly guest service, handles cash office tasks with precision, and supports smooth store transactions.

The role emphasizes accuracy, organization, and teamwork in a fast-paced retail setting, with opportunities to contribute to loss prevention, deposits, and front-end support in a locally owned company with deep community roots.