Guest-Centric Body Shop Office Coordinator

Park Place; Dallas, Northern (TX, KY); Hybrid; USD 32,000 - 42,000; Full time

Benefits offered by this job

Weekly pay

Paid holidays & paid time off

Paid training

Stock Awards (select management and/or

Stock Awards (select management and/or

Job summary

Park Place Dealerships is part of Asbury Automotive Group and seeks a Body Shop Office Coordinator to provide administrative support for body shop operations and deliver a high level of customer service. The role emphasizes greeting customers, directing inquiries, handling payments, and maintaining smooth office processes.

The position requires 18+ years of age, ability to work in a fast-paced environment, and successful completion of pre-employment screens.

Qualifications

• Must be at least eighteen years of age.
• Must pass pre-employment screens (background and drug test).
• Must be able to operate in a fast paced environment.
• Must be an effective communicator.
• Must be team orientated and comfortable in an open office setting.

Responsibilities

• Greet customers as they arrive in a pleasant and professional manner
• Direct customers to the resources that will best meet the customers needs
• Answer incoming phone calls in a prompt, polite, and professional manner
• Screen calls and direct to the appropriate party, and/or obtain enough information to allow for follow-up that is convenient for the customer
• Receipt and record cash, checks, and credit card payments from customers
• Reconcile cash drawer daily, as directed by the accounting office
• File repair orders as needed
• Open and close repair orders for all incoming and outgoing vehicles in a timely manner
• Operate office equipment and computer systems as needed
• Maintain Customer Satisfaction at or above company standards
• Must be an effective communicator
• Must be team orientated and comfortable in an open office setting
• Must have a strong attention to detail
• Must be able to operate in a fast paced environment
• Must be at least eighteen years of age
• Must be able to pass pre-employment screens (background and drug test)

Skills

Customer service

Communication

Teamwork

Attention to detail

Fast-paced environment

Job description

Park Place Dealerships is part of Asbury Automotive Group and seeks a Body Shop Office Coordinator to provide administrative support for body shop operations and deliver a high level of customer service. The role emphasizes greeting customers, directing inquiries, handling payments, and maintaining smooth office processes.

The position requires 18+ years of age, ability to work in a fast-paced environment, and successful completion of pre-employment screens.