Guest Attendant

HMC Hotel Management Consulting; Sumter (SC); On-site; USD 10,000 - 60,000; Full time

Job summary

A leading hotel management consulting company is seeking a Guest Attendant for their WoodSpring Suites location in Sumter, SC. This pivotal role involves front office operations, guest service excellence, and maintaining the property’s cleanliness. Ideal candidates have prior customer service experience, strong communication abilities, and a proactive attitude towards problem-solving. Opportunities for career growth and various benefits are offered for full-time employees.

Benefits

Medical, dental, and vision benefits

Paid time off for full-time employees

DailyPay Access

Employee Assistance Program

Career growth opportunities

Qualifications

• At least one year in customer service; hotel experience preferred.
• Proficient in computer skills.
• Excellent communication and strong organizational skills.

Responsibilities

• Perform front office operations including reservations and check-ins.
• Meet guest needs and conduct tours.
• Maintain public areas and complete laundry duties.

Skills

Communication

Problem Solving

Organizational Skills

Customer Service

Tools

Computer Skills

Job description

Join to apply for the Guest Attendant role at HMC Hotel Management Consulting.

Exciting Opportunity: Guest Attendant at WoodSpring Suites in Sumter, SC!

About the Role:

Hotel Management & Consulting is seeking a positive, professional, and problem-solving Guest Attendant. In this highly visible customer service role, you will be the face of our property and the first point of contact for our guests.

Our Culture:

We believe in a performance-based culture where hard work is balanced with respect for personal life. We offer equal opportunity and advancement based on merit, and operate with a small, efficient team of hospitality professionals.

Benefits:

• Hourly Rate: Dependent on experience, $13.50- $15.50.
• DailyPay Access: Flexible pay options to access your earnings when you need them.
• Benefits: Medical, dental, and vision benefits in addition to paid time off for full-time employees.
• Employee Assistance Program: Complimentary support for personal or work-related concerns.
• Career Growth: Opportunities for advancement within the company.

Primary Duties:

• Front Office Operations: Reservations, check-ins, check-outs, and paperwork review.
• Guest Services: Meeting guest needs, conducting tours, closing sales, fulfilling requests.
• Laundry Duties: Washing, drying, folding linens, maintaining laundry area.
• Cleaning & Maintenance: Cleaning public areas, stocking supplies.
• Sales & Marketing: Assisting with in-house sales and occupancy initiatives.
• Emergency Procedures: Following safety protocols to ensure security.
• Other Duties as Assigned.

Preferred Qualifications:

• At least one year in customer service; hotel experience preferred.
• Proficient in computer skills.
• Excellent communication skills.
• Strong organizational and problem-solving skills.
• Proactive attitude.

Physical Requirements:

• Climbing stairs repeatedly.
• Tasks involving kneeling, squatting, standing, sitting, bending, twisting.
• Lifting up to 20 lbs regularly, up to 50 lbs occasionally.

Hotel Management and Consulting, Inc. reserves the right to modify this job description. Employment is at-will. We provide equal employment opportunities and comply with applicable laws. Participation in E-Verify is required. Harassment and discrimination are strictly prohibited. We are a drug-free workplace.