Guest Attendant

HMC Hotel Management Consulting; Simpsonville (SC); On-site; Full time

Job summary

A leading company in hotel management is seeking a Guest Attendant for their WoodSpring Suites location in Simpsonville, SC. The role involves customer service, front office operations, and maintaining guest satisfaction. The ideal candidate should have strong communication and problem-solving skills, with opportunities for career growth and benefits. Join a performance-based culture that values hard work and respect for personal life.

Benefits

Medical, dental, and vision benefits

Paid time off

DailyPay Access

Employee Assistance Program

Career Growth Opportunities

Qualifications

• At least one year in customer service; hotel experience preferred.
• Proficient with computers.

Responsibilities

• Manage reservations, check-ins, check-outs.
• Meet guest needs, conduct tours, fulfill special requests.
• Perform cleaning tasks and stock supplies.

Skills

Communication

Problem Solving

Organizational Skills

Job description

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Exciting Opportunity: Guest Attendant at WoodSpring Suites in Simpsonville, SC!

About the Role:

Hotel Management & Consulting is seeking a positive, professional, and problem-solving Guest Attendant. In this highly visible customer service role, you will be the face of our property and the first point of contact for our guests.

Our Culture:

We believe in a performance-based culture where hard work is balanced with respect for personal life. We offer equal opportunity and advancement based on merit, and operate with a small, efficient team of hospitality professionals.

Benefits:

• Hourly Rate: Dependent on experience, $14.00 - $16.00.
• DailyPay Access: Flexible pay options to access your earnings when you need them.
• Benefits: Medical, dental, and vision benefits in addition to paid time off for full-time employees.
• Employee Assistance Program: Complimentary support for personal or work-related concerns.
• Career Growth: Opportunities for advancement within the company.

Primary Duties:

• Front Office Operations: Manage reservations, check-ins, check-outs, and related paperwork.
• Guest Services: Meet guest needs, conduct tours, close sales, fulfill special requests.
• Laundry Duties: Handle linens and towels, maintain laundry area.
• Cleaning & Maintenance: Perform cleaning tasks, stock supplies.
• Sales & Marketing: Assist with initiatives to increase occupancy.
• Emergency Procedures: Follow safety protocols and ensure security.
• Other Duties as Assigned.

Preferred Qualifications:

• At least one year in customer service; hotel experience preferred.
• Proficient with computers.
• Excellent communication skills.
• Strong organizational and problem-solving skills.
• Proactive approach to solving problems.

Physical Requirements:

• Climbing stairs and ladders.
• Performing tasks involving kneeling, standing, sitting, bending, twisting.
• Lifting up to 20lbs regularly, up to 50lbs occasionally.

Hotel Management and Consulting, Inc. reserves the right to modify this job description. Employment is at-will. We are committed to equal opportunity employment and comply with applicable laws. We prohibit unlawful harassment and provide reasonable accommodations for disabilities. We are a drug-free workplace.