Guest Attendant

Shelburne Farms; Shelburne (VT); On-site; USD 22,041 - 27,552; Part time

Job summary

Shelburne Farms is looking for a dedicated Guest Attendant to join the team. You will ensure a warm and welcoming experience for visitors at the Inn, greet them upon arrival, and assist with check-in and check-out processes. Ideal candidates should be passionate about the mission of Shelburne Farms and committed to providing exceptional service.

The position offers full or part-time seasonal options, with shifts available in the morning and evening. Compensation starts at $16 per hour plus tips. This role is vital in maintaining high standards of guest services and operational excellence while promoting the diverse offerings of our Farm.

Qualifications

• Prior guest service experience is essential.
• Flexibility to work during evenings, weekends, and holidays.
• Strong interpersonal and communication skills are crucial.
• Ability to manage multiple tasks in a fast-paced environment.

Responsibilities

• Greet guests upon arrival and assist with check-in.
• Fulfill guest needs and requests efficiently.
• Prepare guest rooms and maintain public areas.
• Share information about the inn and Shelburne Farms.

Skills

Prior guest service experience

Flexibility to work evenings, weekends and holidays

Strong interpersonal and communication skills

Ability to work in a fast-paced environment

Job description

Who We Are Shelburne Farms is an education nonprofit on a mission to inspire and cultivate learning for a sustainable future. We offer transformative learning experiences to help educators and students create a better world. Our home campus is a 1,400-acre working farm located on the traditional, unceded and contemporary homelands of the Winooskik band of the Abenaki.

Commitment to Justice, Equity, Diversity & Inclusion Shelburne Farms recognizes that justice, equity, and access are central to sustainability. We are committed to translating these values into action across the organization by improving equitable outcomes in our culture, programs, and services. Shelburne Farms is working to create experiences of belonging for all, including BIPOC, LGBTQ+ communities, people with disabilities, and people of all economic realities.

Employee Status: Seasonal, Full or Part Time

Location: Onsite, Shelburne, VT

Start Date: July 6, 2026, applicants with availability through October 20, 2026 preferred

Pay rate: $16/hr + tips

Work Schedule: Morning (8AM-3:30PM) and Evening (2PM-9PM) shifts available daily

We are seeking a friendly and dedicated Guest Attendant to join our team at the Shelburne Farms Inn. You are passionate about the Farm’s mission and committed to providing exceptional service to our guests. You will be the first point of contact for visitors at the inn, ensuring a warm and welcoming experience.

What You’ll Do

Guest Services

• Greet guests upon arrival and assist with check-in and check-out processes.
• Fulfill specific guest needs and requests pleasantly and efficiently.
• Provide valet services for arriving and departing guests.
• Provide general information about the Inn and Farm to guests.

Operational Excellence

• Prepare guest rooms for the arrival of new guests (i.e. cheese plate, flowers, door tag, etc.).
• Check the public rooms for tidiness and general appearance continually throughout the day.
• Monitor tea service in the afternoon, assisting service staff when necessary.
• Monitor the temperature of the inn, carrying out all temperature-related tasks such as helping to warm or cool the spaces.
• Keep the employee areas of the Inn clean and orderly.
• Maintain weekly inventory for room/cottage guest supplies and alerting the Inn Director when an order is needed.
• Uphold the values and mission of Shelburne Farms in all interactions by welcoming all.
• Share the story and work of Shelburne Farms with guests.
• Share programs and activities that are happening all across the Farm, along with ways to engage in the Farm’s mission beyond programs or activities.

Core Qualifications

• Prior guest service experience.
• Flexibility to work evenings, weekends and holidays.
• Strong interpersonal and communication skills.
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously.

Additional Valued Qualifications

• Hospitality and other relevant management experience preferred.
• Valid driver’s license for valet parking.

Work Environment & Physical Demands

• Available for a seasonally demanding work schedule.
• Moving up and down 1 - 2 flights of stairs while carrying items weighing up to 40 lbs.
• Working in settings with limited air conditioned work environments depending on the location.

If our vision and mission excite you, we hope you will share with us your experience and skill set that you feel would qualify you to make a contribution to the Farm.

Shelburne Farms is an Equal Employment Opportunity Employer and we strongly stand against discrimination and harassment of any kind. All qualified applicants will receive consideration without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.