Guest Attendant

The Audrey Restaurant; Friendswood (TX); On-site; USD 30,000 - 40,000; Full time

Job summary

An established industry player in the culinary scene is seeking a Box Office team member to deliver exceptional guest experiences. This role involves greeting guests, managing ticket sales, and ensuring a smooth and enjoyable visit from arrival to departure. Ideal candidates will possess strong organizational and communication skills, thrive in a fast-paced environment, and be eager to accommodate guest requests. Join a dynamic team that values hospitality and offers opportunities for growth, while enjoying a fun and positive workplace atmosphere. If you're passionate about providing unforgettable experiences, this is the perfect opportunity for you!

Benefits

Competitive Pay

Flexible Schedules

Growth Opportunities

Pharmacy & Restaurant Discounts

Free movies at Star Cinema Grill

Potential for Medical, Dental & Vision benefits

401K Retirement Savings Program

Employee Referral Program

Qualifications

• Previous restaurant/host experience preferred.
• Ability to stand for long periods and lift 25 lbs.

Responsibilities

• Greeting guests and providing accurate wait times.
• Assisting customers with ticket and gift card purchases.
• Performing additional opening and closing side work.

Skills

Customer service

Organizational skills

Multi-tasking

Communication skills

Education

High School diploma or GED

Job description

Company Overview
Culinary Khancepts is a multi-concept restaurant group that includes State Fare Kitchen & Bar, Liberty Kitchen Oysterette, The Audrey & Reel Luxury Cinema, River Oaks Theater, & Star Cinema Grill. We feature fresh, made from scratch plates with an elegant presentation. We absolutely love taking care of all of our guests!

Culinary Khancepts believes every guest should be provided with an unforgettable experience through unmatched hospitality, the highest quality food & beverages and a flawless presentation. We strive to create a fun and positive environment that everyone from our guests to our team can thrive in as we continue to push the envelope in both the culinary and beverage scene.

Job Summary
Box Office responsibilities include greeting guests, providing accurate wait times and escorting customers to the bar and theatre areas. For this role, you should have solid organizational and people skills to ensure our guests have a positive experience from the moment they arrive until their departure.

Responsibilities

1. Cash handling functions, confirming prices
2. Assisting customers with their ticket and gift card purchases
3. Responsible for taking reservations, greeting and seating guests, directing guests to the theater, and thanking guests as they depart.
4. Answer phones throughout the shift and direct calls to appropriate personnel as necessary.
5. Maintain a balanced rotation between servers while greeting and seating guests
6. Clear and prompt communication, both face-to-face and over the phone
7. Eager and happy to accommodate all guests’ requests
8. Perform additional opening and closing side work-related job duties: cleaning, stocking, setting up host stand for next shift.

Qualifications

1. Previous restaurant/host experience preferred
2. High School diploma or GED
3. Able to multi-task
4. Ability to stand for long periods of time, lift 25 lbs., and bend, climb or work in confined spaces
5. Customer service focused and solution-oriented
6. Must enjoy and be able to succeed in a fast-paced work environment
7. Ability to work a flexible schedule based on restaurant needs
8. Food handler's card may be required according to local and/or state regulations

Benefits/Perks

1. Competitive Pay
2. Flexible Schedules
3. Growth Opportunities
4. Pharmacy & Restaurant Discounts
5. Available discounts, rewards, and perks on thousands of personal purchases such as entertainment, gym memberships, electronics, and travel.
6. Free movies at Star Cinema Grill
7. Potential for Medical, Dental & Vision benefits
8. 401K Retirement Savings Program
9. Employee Referral Program