Guest Advocate — Flexible, On‑Demand Guest Experience Pro

Target; Ames (IA); On-site; USD 19,000 - 25,000; Full time

Job summary

Target is seeking an On-Demand Guest Advocate to support guests with a welcoming, efficient shopping experience. You will greet customers, help them locate products, and promote loyalty programs while handling transactions and inquiries.

The role emphasizes flexibility, reliability, and teamwork in a fast-paced retail environment. As part of the Target team, you will use handheld scanners and store systems, participate in training, and respond to store needs, including nights, weekends and

Qualifications

• Enjoy interacting and helping others in a fast-paced environment.
• Able to adapt to varying hours, shifts, nights and peak times.
• Willing to learn and use Target apps, wallet features and store services.

Responsibilities

• Create a friendly guest experience by greeting and assisting guests.
• Help guests find items and resolve issues to ensure smooth shopping.
• Assist with returns, drive-up and order pickup while following store policies.
• Maintain a clean, safe work area and stock supplies during open hours.
• Support other team members and de-escalate situations as needed.

Skills

Communication

Customer service

Flexibility

Teamwork

Problem solving

Tools

Handheld scanners

Job description

Target is seeking an On-Demand Guest Advocate to support guests with a welcoming, efficient shopping experience. You will greet customers, help them locate products, and promote loyalty programs while handling transactions and inquiries.

The role emphasizes flexibility, reliability, and teamwork in a fast-paced retail environment. As part of the Target team, you will use handheld scanners and store systems, participate in training, and respond to store needs, including nights, weekends and